COVID-19 Sanitation Protocols
BEAUPORT COMMITMENT TO HEALTH & SAFETY
UPDATE EFFECTIVE 12/13: Parties are limited to 6 per table. Masks are required at all times unless actively eating or drinking. Mandatory 90 minute time limit.
The entire team at Beauport Hospitality Group takes great pride in the services we provide every one of our guests, at all of our properties. It is that team spirit and sense of “family” that sets us apart from other comparable properties. Our Team has come together to ensure every property and every department has new sanitation and safety protocols to align with today’s challenges.
This plan is a result of intensive study of and implementation of guidelines from organizations as the CDC, and American Hotel & Lodging Association, Massachusetts Restaurant Association, as well as consultation with State and local health officials. As we plan our opening, we are committed to creating the safest environment possible for our guests and team members.
Enhanced Service Protocols
- Reservations are preferred to manage capacity and ensure adequate physical distancing among guests and employees
- Reservations may be made for parties up to 6 people only
- 90 minute time limit
- Contact information will collected through reservation or from walk-in guests
- Hygienic mask storage will be offered for guests while dining
- Masks must be worn at all times unless actively eating or drinking
- Hand sanitizing wipes will be provided at tables
- Single-use paper menus will be provided
- Contact-less payment will be available
- “Guest only” pens available for guests who require a pen to sign bill and will be labeled as “sanitized”
Employee Safety Protocols
Before returning to work, each employee will undergo intensive COVID-19 safety and prevention training. Upon returning to property, the following employee protocols will be in place:
- Daily health screening procedures
- Evaluation of personal hygiene standards, including hand washing, sanitation station usage and clean uniforms
- Employees will be required to wear masks at all times
- Employees will enter through a designated door, where they will practice social distancing and be screened by security
- Schedules will be staggered to allow for social distancing at entry and throughout work spaces
- If an employee does not feel well, they will be instructed to stay home
- If an employee travels, they will be asked to quarantine for 14 days
- Employees who are exhibiting any symptoms of COVID-19 will be instructed to immediately notify their manager, manager will alert security, and employee will be asked to go home
- If we are alerted to a presumptive case of COVID-19 on property, all associated employees will be informed and asked to quarantine, while maintaining employee privacy
- Hand sanitizing stations will be available throughout the back of the house, kitchen, front office and administrative office areas
- Precautions in team member offices and work areas will be taken, such as spaced work offices, ongoing cleaning, and remote work arrangements where appropriate
- Shared tools will be sanitized before, during and after work shifts. This includes phones, computers, payment terminals, kitchen tools, engineering tools, safety buttons, keys, time clocks and all other direct contact items used throughout the property
Enhanced Safety, Cleaning and Sanitation Protocols
- All public spaces and surfaces will be sanitized throughout the day and more as they are used by guests
- Particular attention will be paid to tables, chairs, knobs and door handles, and bathrooms
- Hand sanitation stations will be located throughout the property and signage to remind employees to sanitize often
- All hand sinks are properly equipped with hands-free soap dispensers and paper towel dispensers with signage for appropriate hand washing
- Receiving station and receiving protocols have been implemented for proper sanitation of all deliveries
- Deliveries and outside vendors will be limited as much as possible
- Social distancing markings at host stand and wherever applicable throughout the building
- Tables will be spaced at a distance of at least 6’ to allow for distance between parties
We very much look forward to your visit, please feel free to reserve your table online, call 978-491-5090 or email 1606@beauporthotel.com.